Frameworks for impact: Thriving as a new team in an evolving landscape

9:30 am

Katya Hott

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Session Description

Hear Katya's story about entering as a researcher for a live event company at the start of a pandemic. With no research practice, Katya built out frameworks that have helped her team thrive and become an essential part of strategic product decisions at SeatGeek.


Katya Hott

I lead efforts in conducting UX research, scaling research operations, and partnering with colleagues on using research to design better products. My user research career has focused on education: how kids learn, how teachers teach, and how the humans behind educational institutions work. Most recently, I left education tech to work in the fascinatingly complex world of live event ticketing.I love the puzzle of finding a place for research in a busy, driven organization. While my approach to building a research function is flexible, I’ll never compromise on creating space for inclusion in my work. I speak conversational Korean, better than conversational Spanish, and am a purple belt in Brazilian Jiu-Jitsu.

Katya Hott
Katya Hott
PWDR 2023
Developed for researchers and the teams they support. This full day virtual session will deliver real-world stories and sound advice from People Who Do Research.